Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…

What if there was a way to bring back people who visited your website but weren't converted? One advertising strategy makes this possible. It’s called…

I still blame high school English teachers. Despite our societal move towards quick, easily digestible, and readily accessible content structures…

Sometimes, in business, the best way to express yourself isn't through words, but through a 'scream.' My music tastes run in cycles. Currently, I'm…

Time is always of the essence -- so don't forget the essentials. Last night, I attended the London Fringe Festival Showcase. In a case of art…

We don’t do this often, but I am going to get personal with this blog post. For the last four years I have been living with an eye disease called…

It’s tempting. I get it. Posting a photo to your social media, it would just be so easy to upload and click -- with the obligatory sarcastic comment…

The old adage states that a picture is worth a thousand words. Those words, however, are not restricted to just the facts and details – they also…

In business and in politics, emergencies can flare up that require immediate response – but not all equal responses are created equally. Yesterday’s…