Just over a year ago, I wrote about the importance of having accessible options for service providers when persons with disabilities aren’t able to…

The social media environment can be a tricky one to navigate for businesses. After all, you don't want to simply be seen as shoving your brand down…

There’s one question above all others that needs to be asked during any user research session -- and it’s one that rarely, if ever, does. It’s the one…

Where to host your (new) website is often a difficult decision for clients to make. With so many web hosting services out there – it can be a tough…

Sometimes we use words with the best intentions but those words can lose their power and their meaning through neglect. Whether you're talking about…

We often fall into the habit of focusing on broadcasting information when we discuss accessibility: how can we ensure our message is accessible to the…

When it comes to accessibility, we all know what should be done. But those scenarios exist in a Utopian world that doesn't actually exist. The…

It is said that in Minneapolis, you are never more than six blocks from a park and chances are high that you will see a few lakes. What a great place…

With more businesses using technology to purchase services, the Request for Proposal or "RFP" has definitely become a popular vendor selection tool. I…