I have a few posts running in my head, but none have tapped that vein which allows them just to spill right out on the page. So when the Twitters…

Focusing on delivering upon the expectations you have set for your customers is music to your customers' ears. But focusing on your own internal…

Last week, the management team participated in their last EOS® planning session, thus ending our two year engagement with implementer, Preston True…

Take a look at the bottom right corner of this blog post. See it? That Echidna-red “speech bubble”? Go ahead… click on it. I’ll wait! That’s right. A…

I’m half French Canadian. I married into a family heavy on Newfoundlanders. And I work in the digital field, with a heavy focus on web design…

If you only know my from my written communications, you may not know that I have a tendency to be a bit blue in my language choices amongst friends…

As much as it irks public relations types, you can't control the story. And the tighter you squeeze, the more slips out between your fingers. No…

Remember when the idea of a paperless office was a thing? No one would need hard copies of anything: computers and digital technology would supplant…

Last week the world changed under our watch. New developments arrived almost minute-by-minute as countries around the world put in place measures to…