It seems appropriate, given what the coming year is, to look back with clarity on the year past. After all, hindsight is 20/20, so with that…

Some of you may remember the old Six Million Dollar Man show, with its iconic opening narration that I’m going to paraphrase -- “we can rebuild [it]…

Canada Day is fast approaching – and as Canadians we have so much to celebrate. I believe that Canada’s greatest strength is its diversity. We have…

I love this line from the Wikipedia entry on the Giant Panda, "Though the panda is often assumed to be docile, it has been known to attack humans…

Making one's business or organization accessible to customers, employees, and others is essential -- but that accessibility needs to come through in a…

The quickest route is always a straight line. But when it comes to delivering value to your consumers, that path might need to be a little more…

Designing and developing digital products for everyone should obviously include persons with disabilities, but this is made challenging if the…

The best way to learn about your customers, their needs, the challenges they face, and the problems you can solve is by asking them directly. However…

Effective communication gets exponentially more challenging the larger your team. When you’re working with a handful of people in an office (or…