When you want to pack a lot of content in a prominent place on your site, Mega Navs often seem like the ideal solution. But before you make that…

I recently attended a Communications Workshop where I had the pleasure of listening to Ira Basen of CBC, speak about the differences between a 1.0 and…

Customer service is defined as “the provision of service to customers, before, during and after a purchase.” We all know how we feel when we receive…

Did you know that a user can complete action on your website with just one click? I recently read an article on MeetContent.com that talked about “The…

What if there was a way to bring back people who visited your website but weren't converted? One advertising strategy makes this possible. It’s called…

We're just under three weeks away from ringing in the New Year. With the holidays approaching, this is the perfect time to reflect upon the year that…

Last week, I gave you the intro. Now, let’s get into the nitty gritty on how to COPE with content! So how much copy is too much? It all depends on the…

We’ve written a lot about the timing and technological implications of moving from Drupal 7 to Drupal 8 or 9, but maybe the tech is not what you’re…

We don’t do this often, but I am going to get personal with this blog post. For the last four years I have been living with an eye disease called…

I recently received an email from a communications organization that I follow with the subject line, “The written word is here to stay.” I really didn…