In today’s highly competitive marketplace and with many thanks to social media, the consumer has never had so much authority or influence as they do…

We've all had a less-than-perfect customer service experience: a surly customer service rep on the phone, poor workmanship that a company won't…

Advertising, building a Web site, coming up with branding standards – pretty much everything you do on-line and off is designed to convince people to…

In parts one and two of our interview with CWRC project lead Susan Brown, we've talked about establishing the need for Islandora, and why the project…

The first stable release of Smart Date delivered on my original vision for the module, namely, the need for a more app-like editor experience and…

Today marks the start of National AccessAbility Week. It’s billed as “a time for Canadians to promote inclusion and accessibility in our communities…

To paraphrase Wilford Brimley, the best reason to ensure your Web site is accessible is simple: “ It’s the right thing to do.” But if you're a…

You are what you are. And while there are no quick fixes to building a personal brand, you can quickly lay a solid foundation for successfully…