Merely weeks after quietly changing their terms of service, Facebook attempts to minimize the backlash by letting its members have input into any…

Facebook is changing all of the time. People don't like change. So it’s no surprise to me that with the recent changes to Facebook, people and…

Are you who you say you are? Are you promising what you're delivering? Are you using the ol' bait-and-switch to get "consent" under false pretences…

Focusing on delivering upon the expectations you have set for your customers is music to your customers' ears. But focusing on your own internal…

When you’re communicating with anyone -- clients, potential customers, employees, or the general public -- trust is the strongest currency you can…

So, how do you know if your transit site is any good? In the first part of our series we talked about the importance of open source - how open data…