In my prior post I discussed the forbearance required of accessibility complainants. I will now cover the other side of the coin: the response I'd…

Let's be honest, before getting started with anything you need a plan - and with Facebook it's no different. Too often, I've seen businesses…

Sometimes the most valuable conversations about your business don't even involve you. If you're not aware about how to effectively eavesdrop on these…

What do you do when you have nothing to say? And how do you align that reality with all the (often conflicting) advice about how frequently and when…

It is a great day for Drupal knowledge sharing in southwestern Ontario, with two Drupal Users Group meet-ups taking place: one in London and one in…

If you're a Business you may be surprised to hear that it’s not just about solving an issue, it’s more about if your business is living up to its…

Advertising, building a Web site, coming up with branding standards – pretty much everything you do on-line and off is designed to convince people to…

Colleges and universities are creating new strategies to stabilize their web properties and implement solutions that support our tech-first way of…

Knowing the right words and knowing the right words to use are completely different things -- and understanding the difference can help you hammer…