In business and in politics, emergencies can flare up that require immediate response – but not all equal responses are created equally. Yesterday’s…

There are two words you’ll never, ever hear me use in discussing what I do: spin and wordsmith. I know some people wear these labels with pride -- and…

Let's be honest, before getting started with anything you need a plan - and with Facebook it's no different. Too often, I've seen businesses…

So you’re ready to take that virtual leap and put a concerted effort into your on-line branding. With a myriad of options and platforms available to…

In Digital U 101 we discussed how businesses need to be clear about who your customers are. Defining who they are and what they want are key…

So we’ve addressed who your customers actually are; and we’ve discussed who you are. Now the key question becomes, What Do You Want? More business. OK…

You may not want to play the game, but when it comes to your business and the Web, you should at least be aware that the 'game' exists. After all…

We’ve rounded the turn and are heading towards the home stretch now! We’ve identified who your customers actually are; we’ve determined who you…