Over 20 years in the healthcare space.

London Health Sciences Centre Homepage displayed on a white laptop

Discovery & Strategy for Healthcare

We’ll work with you to research and assemble information about your objectives, your unique market position, your challenges, and your technology.

By synthesizing user research, stakeholder interviews, competitive scans, content analysis, and our review of your technology, we’ll generate insights to advise you on improving your patient experience, governance, technology, and content.
 

Platform Development for Healthcare

Positive patient experiences start with a web platform that is scaleable, user-friendly, and accessible.

We’ll leverage technologies like Drupal and WordPress to build your design system and power publishing. To create a more seamless and personalized experience, we’ll also integrate patient record management systems, identity management systems, and clinical practice systems — securely getting the right information, to the right patients, while staying in compliance with your privacy requirements.
 

Rexall website on white laptop
Well website displayed on a white laptop

Digital Marketing for Healthcare

We know that an essential component of a great public health strategy is communications and campaigns. Especially during a healthcare crisis, it’s essential to have a strong marketing and communications strategy as well as capabilities and systems that are ready to scale when needed.

Our team of digital marketing specialists can work with you to plan your campaign, social, and omnichannel communication strategies. We can also work with you to create listening tools and feedback mechanisms for your patients.
 

Digital Accessibility for Healthcare

Making your digital platform user-friendly for the widest possible audience to navigate (regardless of their ability or the device they are using), starts with accessible best practices.
 

London Health Sciences Centre Website displayed on a white laptop
Kingston Health Sciences Centre Homepage displayed on white laptop

Ongoing Support for Healthcare

Every complex system requires some maintenance. That’s why we offer end-to-end support, 24/7 in-house monitoring, account management, and security management in a variety of flexible support models.
 

Northern is a Preferred Open Digital Experience Provider.

Our team has extensive experience using the open source DXP framework to help brands accelerate their digital transformation.

Acquia Gold Partner logo

Healthcare Case Studies

Child smiling in a hospital bed with a teddy bear
London Health Sciences Centre, Modern Digital Experience

The London Health Sciences Centre's new digital experience enhanced communications, reduced IT expenses, and eliminated redundancy.

  • Canada's busiest hospital website.
  • Multi-channel content delivery.
  • Personalization aligning with patient-first values.
     
Service detail page view on a mobile device for clinics.
The Royal Ottawa Health Care Group Digital Experience

The Royal’s goal was to bring together the hospital, foundation, and research under one web roof.

  • Unified three distinct websites
  • Modular and composable design architecture
  • Autonomously working in unison