Over 20 years in the healthcare space.

Our healthcare industry solutions.

User Research

Organizational Change Management

Northern understanding the intricacies of implementing change for healthcare institutions that have a duty to serve the public. Through our years of experience, we have developed and honed practices that allow us to effectively and efficiently deliver change while managing various stakeholders, both internally and externally.

  • Technical Discovery
  • Change Management Strategy
  • Stakeholder Interviews
  • Surveys & Focus Groups

Healthcare Website Development

Our in-house Acquia-certified Drupal development team includes experts in accessibility, responsive design, SEO, and CMS web development. Our team enables digital experiences that are accessible and intuitive which is critical for a public service such as healthcare.

  • User Experience (UX) & User Interface (UI) Design
  • Back-end & Front-end Development
  • Website QA Testing & Training
The Royal website home page.
Digital Accessibility

Digital Accessibility

For many, digital accessibility is an after-thought when it comes to digital experiences. For Northern it is foundational — we understand that for healthcare institutions, it is crucial to ensure your website is accessible by all.

  • Manual and Automated Accessibility Scans & Audits
  • Accessible-first Web Design & Development
  • Accessibility Remediation

Ongoing Support

Northern has always positioned itself as a long-term strategic partner allowing organizations to have confidence in the product and the team supporting them.

  • Acquia-Preferred Partner for Best In-Class Deployments of Web Security, Performance and Speed
  • Ongoing Web Development Support & Maintenance
  • Content Training & Digital Best Practices Handbook
Hosting & DevOps

Northern is a Preferred Open Digital Experience Provider.

Our team has extensive experience using the open source DXP framework to help brands accelerate their digital transformation.

Acquia Gold Partner logo

Healthcare Case Studies

Child smiling in a hospital bed with a teddy bear
London Health Sciences Centre, Modern Digital Experience

The London Health Sciences Centre's new digital experience enhanced communications, reduced IT expenses, and eliminated redundancy.

  • Canada's busiest hospital website.
  • Multi-channel content delivery.
  • Personalization aligning with patient-first values.
Service detail page view on a mobile device for clinics.
The Royal Ottawa Health Care Group Digital Experience

The Royal’s goal was to bring together the hospital, foundation, and research under one web roof.

  • Unified three distinct websites
  • Modular and composable design architecture
  • Autonomously working in unison