In order to stay ahead of customer expectations for timely service, companies are coming up with new ways to engage and provide customer service…

In our digitally focused world, it's easy to fall in love with the convenience and immediacy of digital communications. And while communicating…

A slow site has negative impacts on search engine optimization, can increase bounce rate, and reduce site conversions. Taking a surgical approach and…

When you're moving at the speed of business, it's OK to pull over and take a few minutes to enjoy the scenery. We all need to remember, if I may…

It seems appropriate, given what the coming year is, to look back with clarity on the year past. After all, hindsight is 20/20, so with that…

Earlier this week, Digital Echidna was named a finalist in the 2017 Acquia Engage Awards for its work on the SUNY Oneonta website. In total, over 200…

Even Mother Nature could not stop the Echidna team from celebrating our successes over the last year. Many changes have happened; we moved to a new…

Too often we treat our websites like storefront signs – long-term representations of who we are, updated only periodically. But are you really what…

It’s an exciting time here at Digital Echidna. There’s a sense of anticipation for tonight’s big event -- the London Chamber of Commerce’s 35th annual…

The New Year is fast approaching and that usually means it's a good time to reflect upon our past year and make plans for the future. Change and…