When time is of the essence, it's important to ensure that essential interactions are available -- an issue that people with accessibility challenges…

The message is the most important part of your business communications, but how you deliver it can either amplify it or obscure it. Yesterday, I…

There are three words that make business writers cringe. More than “ Can you spin this to make it sound good?”; more than “We really need a blog post…

There are certain pieces of software that are just fascinating to me. A computer that speaks through text-to-speech applications provides worlds of…

My daughter and I are both at a wonderful age: she's at the age where I still matter, I'm one of her heroes, and all that fun stuff. And I'm at the…

You can have the greatest content in the world, but if you don't have the right hook to attract your readers, then you're only going to lament the…

I love this line from the Wikipedia entry on the Giant Panda, "Though the panda is often assumed to be docile, it has been known to attack humans…

Creativity and structure may appear to be polar opposites. The truth is that structure can help creativity flourish -- but a template is the wrong way…

While nobody knows your business better than yourself, exclusively looking inwards can restrict your ability to grow. A couple of Echidnas were at…