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  • What We Do
    • How We Partner

      We help organizations deliver better customer experiences and realize value from their marketing technology.

    • Technology

      Discover the curated technology ecosystem we've mastered to deliver enterprise-grade solutions with boutique care.

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      Meet Northern - a digital enterprise consultancy. Learn who we are, how we got here, and why we're committed to turning disconnected marketing systems into intelligent experiences.

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Echidna Blog

Accessibility for All - Meeting the Needs of our Aging Community

Earlier today I attended a Remembrance Day ceremony, along with a few other Echidnas, at the Cenotaph in London Looking around at the seniors, it…
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Echidna Blog

Your Best May Not Be Enough - Managing Customer/Corporate Conflict Online

We often talk about how businesses should respond to customers online. We talk about establishing action plans, response protocols, and single-points…
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Echidna Blog

Two Echidna Projects List as Finalists for Acquia Engage Awards

Laissez les bons temps rouler! Digital Echidna is proud to announce that it has been listed as a finalist in the Excellence in Digital Marketing…
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Echidna Blog

Accessible UX Research Means All Voices, Ideas, and Needs, Can Be Heard

The point of user research is to ensure that you hear the voices of your users and use that information to inform your solutions. Seems pretty simple…
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Adobe Experience Manager (AEM) Sites Services

Adobe Experience Manager (AEM) Assets Services

Gap Logo
Description
"Working with Northern resulted in a major unlock for the Asset Managers and their leadership. Prior to the workshop, the business was frustrated that AEM ‘Out of the Box’ wasn’t easy to work with and struggled to balance their technical needs with their business needs. The workshop was methodical and collaborative and the business quickly saw that the flexibility within AEM was an advantage and customizations were not has difficult as assumed, we ended with an action plan that was easy to understand and execute. Moreover, the real value from the workshop was that the business pivoted their general attitude about the AEM as a framework and now have many successful stories on their DAM journey."

Gary Fox, Product Management, GAP

Description
"Working with Northern resulted in a major unlock for the Asset Managers and their leadership. Prior to the workshop, the business was frustrated that AEM ‘Out of the Box’ wasn’t easy to work with and struggled to balance their technical needs with their business needs. The workshop was methodical and collaborative and the business quickly saw that the flexibility within AEM was an advantage and customizations were not has difficult as assumed, we ended with an action plan that was easy to understand and execute. Moreover, the real value from the workshop was that the business pivoted their general attitude about the AEM as a framework and now have many successful stories on their DAM journey."
Echidna Blog

A Day in the Life - An All-Too-True Hypothetical Look at Accessibility

Let’s take a journey on this Global Accessibility Awareness Day in the hope that we can all see that less can be so much more. Let’s look over the…
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Echidna Blog

All the World's a Stage - Messaging Lessons from Home County

It was a beautiful, sunny weekend here in London, ON. The perfect kind of weekend to go strolling in a park and maybe listen to a little music…
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Echidna Blog

Reviewing, Reporting, Communications - Six Foundational Items that Transcend All

A few weeks ago, I had the honour of teaching a class at Western's Faculty of Information & Media Studies. The instructor, Dan Brown, is a friend of…
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