Displaying 41 - 50 of 1147
Your Best May Not Be Enough - Managing Customer/Corporate Conflict Online
We often talk about how businesses should respond to customers online. We talk about establishing action plans, response protocols, and single-points…
Description
"Northern’s open door philosophy truly extends across the entire company. You can reach out to any team member for insights and advice. Northerners will dig deeper to understand the underlying problem that we are trying to solve and deliver solutions that connect back to tangible business goals. Everyone is helpful, friendly, and incredibly knowledgeable. I am always excited to chat with a co-worker to get their point of view or insights based on their past experience."
Victor Harris, Enterprise Strategy Manager
Description
"Northern’s open door philosophy truly extends across the entire company. You can reach out to any team member for insights and advice. Northerners will dig deeper to understand the underlying problem that we are trying to solve and deliver solutions that connect back to tangible business goals. Everyone is helpful, friendly, and incredibly knowledgeable. I am always excited to chat with a co-worker to get their point of view or insights based on their past experience."
Accessibility for All - Meeting the Needs of our Aging Community
Earlier today I attended a Remembrance Day ceremony, along with a few other Echidnas, at the Cenotaph in London Looking around at the seniors, it…
Accessible UX Research Means All Voices, Ideas, and Needs, Can Be Heard
The point of user research is to ensure that you hear the voices of your users and use that information to inform your solutions. Seems pretty simple…
Two Echidna Projects List as Finalists for Acquia Engage Awards
Laissez les bons temps rouler! Digital Echidna is proud to announce that it has been listed as a finalist in the Excellence in Digital Marketing…
A Day in the Life - An All-Too-True Hypothetical Look at Accessibility
Let’s take a journey on this Global Accessibility Awareness Day in the hope that we can all see that less can be so much more. Let’s look over the…
All the World's a Stage - Messaging Lessons from Home County
It was a beautiful, sunny weekend here in London, ON. The perfect kind of weekend to go strolling in a park and maybe listen to a little music…
Reviewing, Reporting, Communications - Six Foundational Items that Transcend All
A few weeks ago, I had the honour of teaching a class at Western's Faculty of Information & Media Studies. The instructor, Dan Brown, is a friend of…
Accessibility, Ability First Makes Champions of Us All
Tomorrow morning, we'll be attending the Ability First Champion awards. Digital Echidna's owner, Andrew McClenaghan, will be delivering a brief speech…