There are certain pieces of software that are just fascinating to me. A computer that speaks through text-to-speech applications provides worlds of…

See no evil, speak no evil, hear no evil. But maybe miss out on some good. There are those who gleefully say, "don't read the comments," when it comes…

It may be impossible to predict the future, but by understanding the fundamentals you can lay the ground work to succeed no matter what comes…

Inclusivity isn't an end goal -- it's not just about hiring someone or building an accessible website -- it's a step along a much longer path. But…

When it comes to developing the right digital solution for you and your customers, it’s important to not only understand what you think know but also…

In order to stay ahead of customer expectations for timely service, companies are coming up with new ways to engage and provide customer service…

Ever since the beginnings of the Internet, people have been trying to game the system to place first in search results. Some have nefarious intentions…