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Privacy Policy

LEGAL

If you accept this agreement without reading it in its entirety, you are still bound by this agreement in its entirety.

The following is the entire service agreement between Northern Commerce Inc. (Northern) and the personal or corporate account holder (you / your).

SERVICE

Northern will provide you with storage space on an Northern server for hosting a World Wide Web site (site) according to a selected plan at the site www.northern.co, in exchange for you paying the prescribed fee(s).

PRIVACY POLICY

Northern will not sell your personal nor financial information to any third parties. Northern will not give your personal nor financial information to any law enforcement authorities nor legal agents without a proper court order, subpoena or warrant.

LIMITATIONS

Any content on your site that is prohibited by the laws of any sovereign state, obscene under the laws of any sovereign state, or otherwise considered by Northern, in its sole discretion, to be offensive, disruptive, obscene, inappropriate or otherwise an administrative burden, may be removed or deleted without any compensation to you; you agree not to engage in any activity that can overwhelm Northern servers with heavy usage, or that requires a disproportionate amount of resources of its servers, including but not limited to, highly active CGI or chat scripts. If you exceed the bandwidth limit for the service subscribed to, you must either upgrade the subscribed service to a service that accommodates such usage, purchase additional bandwidth, or reduce such bandwidth usage. Failure to comply will result in the termination of your account, without any compensation to you. You may not use any images, marks nor other content on your site that is owned by any Northern partner, without explicit licence or consent from that partner.

USER LIABILITY

You are liable for all content on your site, including the legality and preservation (i.e. making back-ups) of same.

AMENDMENTS

You agree to abide by any amendments made to this agreement, from time to time, as posted at www.northern.co.

E-MAIL

E-mail service is subject to the following restrictions: you agree not to send any e-mail that is prohibited by the laws of any sovereign state, obscene under the laws of any sovereign state, or otherwise considered by Northern, in its sole discretion, to be offensive, disruptive, obscene or inappropriate; you will not exceed the allowable storage capacity of the e-mail account. If you exceed the allowable storage capacity, you must either upgrade the subscribed service to a service that accommodates such usage, purchase additional storage space, or reduce your storage. You will not send spam mail (i.e. unsolicited e-mail). You will, at all times, be liable for the safeguarding of your password and account information and if you breach any term of this agreement, Northern reserves the right to delete your mailbox without any compensation to you.

USER OBLIGATION

You will, at all times, keep Northern apprised of your current contact and billing information.

WEBSITE SUSPENSION OR TERMINATION

If litigation or a similar adjudicative proceeding is commenced against you in respect to your site, upon receipt by Northern of a court-issued copy of such proceeding, your site will be temporarily deactivated. The deactivation period will last until you have filed an appropriate defence in respect to such proceeding, and provided Northern with a court-issued copy of same. If you fail to defend any such proceeding, your site will remain deactivated, without any compensation to you.

DOMAIN NAME REGISTRATION

Second-level domain names registered through Northern by you are governed by the terms located here.

REFUND POLICY

The thirty-day Web hosting refund policy of Northern is subject to the terms located here.

NO REPRESENTATIONS OR WARRANTIES

Services are provided as is, without any representations or warranties of any kind either expressed or implied.

LIMITATION OF LIABILITY

Northern is not responsible for any failures, delays or interruptions in the delivery of any content or services contained on the Northern server, or losses or damages arising from the use of the content or services provided by Northern or third parties in connection with Northern. Northern is not responsible for any financial losses by you in association with your site.

INDEMNITY

You agree to indemnify and hold Northern harmless from and against, and to reimburse Northern with respect to, any and all losses of every nature whatsoever incurred by Northern arising out of (i) any breach of this agreement by you; (ii) any infringement of any copyright, trademark, patent, trade secret or any other intellectual property right of any person by content on the site; or (iii) illegal, libelous or defamatory content on the site.

TERMINATION

Both you and Northern have the option to terminate this agreement at any time, upon providing five business days prior notice to the other. Northern may terminate this agreement at any time, without notice or compensation to you if you violate any term of this agreement, engage in illegal conduct, post illegal material, overwhelm Northern servers or central processing units (CPUs), or engage in any conduct Northern deems in its sole discretion to be disruptive or harmful.

ASSIGNABILITY

This agreement is assignable to a third party by Northern upon notice to you. Such notice will be published on the Web site www.northern.co.

DISPUTE PERIOD

Any billing discrepancies must be presented to Northern in writing (or via email) within seven days of the invoice issue date, in sufficient detail to permit Northern to investigate the dispute. Invoiced charges will be deemed undisputed if no notice is given to Northern within the seven-day period. Customer may not withhold payment of undisputed amounts.

RENEWAL

Upon expiration, this agreement will renew automatically for the same duration as previously agreed to, unless you advise Northern otherwise prior to said expiration. Renewal fees must be received by Northern within 15 (fifteen) days of said expiration, failing which your site and e-mail account(s) will be placed on accounting hold. If the renewal fees are not received within 90 (ninety) days of expiration, all site and e-mail content will be deleted and removed from Northern servers, without any compensation or notice to you. Northern reserves the right to not automatically renew any service plan.

GENERAL

The following terms apply: this agreement is governed by and construed in accordance with the applicable laws of the province of Ontario and the federal laws of Canada and is treated in all respects as an Ontario-based contract; the excusing of any provision in this contract does not excuse any other or subsequent provision in this contract; any invalid, illegal or inoperative clause of this agreement will not affect the valid reading and application of all other clauses of this agreement; this agreement, together with the policies prescribed at www.northern.co constitute the entire agreement between you and Northern; any term or condition of this agreement, which by its nature extends beyond the term or expiry of this agreement, survives the termination or expiry of this agreement; this agreement is executed in electronic and paper counterparts, each of which is an original, and all of which together are one and the same instrument; Northern maintains the right to refuse service if it considers it would be disruptive to its business to provide such service; any failure by Northern in satisfying any provision of this agreement will be excused if that failure is brought about by any act of God, war, disaster, disease, criminal act, attack, power loss, weather, invasion or incapacity; and all remedies available to Northern under this agreement survive termination of this agreement without limitation.

Updated: April 28th, 2019

PRIVACY POLICY

This Privacy Policy was last modified on April 30th, 2019.

Northern Commerce Inc. (“us”, “we”, or “our”) operates
www.northern.co (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at our site.

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, postal address and phone number (“Personal Information”).

LOG DATA

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

COOKIES

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

DOUBLECLICK AND OTHER COOKIES

Google and others, as third party vendors, use cookies to serve ads on our Site. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Site or other sites on the Internet.

You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings page.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the site. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can
opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

We use “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Google Analytics employs cookies to define user sessions, which allows for the collection of data about how visitors are using the websites. Google Analytics uses only first-party cookies for data analysis. This means that the cookies are linked to a specific website domain, and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on that specific website. According to Google, the data collected cannot be altered or retrieved by services from other domains.

If you choose, you can opt out by turning off cookies in the preferences settings in your web browser.

COMMUNICATIONS

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.

COMPLIANCE WITH LAWS

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Site.

BUSINESS TRANSACTION

If we are involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

SECURITY

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

LINKS TO OTHER SITES

Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We highly advise you to review the Privacy Policy of every site you visit. We have no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

CHILDREN’S PRIVACY

Our Site does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

CONTACT US

If you have any questions about this Privacy Policy, please contact us.

Accessibility Policy

INTRODUCTION

Northern Commerce Inc. (Northern) is committed to working towards full compliance with current standards of the Integrated Accessibility Standards Regulation (IASR) Policy, Regulation 191/11, under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). In doing so, we affirm our commitment to providing quality services in a manner that respects the dignity and independence of persons with disabilities.

ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT (AODA)

The AODA Multi-Year Accessibility Plan outlines the policies, achievements, and actions that Northern has taken and the work underway to improve opportunities for people with disabilities. The current plan covers a five-year period (2019-2024), to align with our strategic plan.

STATEMENT OF COMMITMENT

Northern believes in equal opportunity and is committed to providing a barrier-free environment that allows all people to maintain their independence and dignity. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act and its associated Regulations and strive to meet the needs of individuals with disabilities in a timely and effective manner.

STANDARDS OF ACCESSIBILITY UNDER AODA

General Requirements

  Commitment Action Status
Establishment of Accessibility Policies: Northern is committed to developing, implementing, and maintaining policies governing how we will achieve accessibility through meeting the requirements under the accessibility standards as set out by the Regulation. Creation and posting of policies to our website for the Accessible Standards for Customer Service and the AODA Integrated Accessibility Standards. Complete.
Accessibility Plans: Northern is committed to establishing, implementing, maintaining, and documenting a multi-year plan which outlines our strategy to prevent and remove barriers and meet the requirements under the regulation. Creation and posting of our Multi-Year Plan to our website.  Complete.
Training: Northern is committed to ensuring training is provided on the requirements of the accessibility standards referred to in the Regulation and the Human Rights Code as it pertains to persons with disabilities, and that such training is provided as soon as practicable. Development of training programs to educate staff and managers on AODA legislation and the Human Rights Code.  Maintenance of records of the training provided, including the date the training was provided. Ensure that training is provided on any changes to the prescribed policies on an ongoing basis. Complete.

Information and Communication Standards

  Commitment Action Status
Feedback: Northern is committed to ensuring that our process for receiving and responding to feedback is accessible to persons with disabilities by providing or arranging for the provision of accessible formats and communication supports, upon request and in a timely manner. Creation of a feedback form, with communication of the form’s availability to be provided upon request and in accessible formats included in our Accessibility policy. Complete.
Accessible Format and Communication Support: Northern is committed to providing accessible formats and communication supports for persons with disabilities, upon request and upon consultation with the person making the request to determine the suitability of the support. Communication of the availability of accessible formats and communication supports to be provided upon request in our Accessibility policy. Complete.
Accessible Websites and Web Content: Northern is committed to ensuring our website and web content conform with the WWW Consortium – web accessibility guidelines – initially at Level A and increasing to Level AA and shall do so in accordance with the schedule set out in this section. Updating of company website and web content to conform with Web Content Accessibility Guidelines 2.0 Level AA.  Ensuring website builds of our clients also meet these guidelines. Complete.

Employment Standards

  Commitment Action Status
Recruitment, General: Northern is committed to fair and accessible employment practices that attract and retain employees with disabilities.  Northern will notify employees and the public of availability of accommodation for applicants with disabilities in the recruitment process. Addition of language on all job postings to make applicants aware that, in accordance with AODA, accommodation is available: “Accommodations are available for applicants with disabilities throughout the recruitment process. If you require any accommodations please let us know when you apply.” Complete.
Recruitment, Assessment and Selection: Northern is committed to fair and accessible employment practices that attract and retain employees with disabilities.  Northern will notify employees and the public of availability of accommodation for applicants with disabilities in the recruitment process. Advise selected applicants of availability of accommodation upon request.  Consult with applicants with disabilities to ensure that the accommodations provided are suitable and effective. Complete.
Notice to Successful Applicants: Northern is committed to notifying successful applicants of our policies for accommodating employees with disabilities. Inform new employees of the policies for accommodating employees with disabilities. Complete.
Informing Employees of Support: Northern is committed to informing all employees of policies that support employees with disabilities, including, but not limited to, policies on the provision of job accommodations that take into account an employee’s accessibility needs due to a disability. Incorporation of accessibility policies and processes into new hire onboarding material to inform new employees.  Communication of policy updates or changes to all employees. Complete.
Accessible Formats and Communication Support for Employees: Northern is committed to providing or arranging for the provision of accessible formats and communication support for employees when requested. Through training, educate employees on the availability of accessible formats and communication supports in accordance with the AODA. On-going and as required.
Workplace Emergency Response Information: Northern is committed to providing individualized workplace response information, where there is a need for accommodation given the nature of the disability and as soon as practicable. Creation of Workplace Emergency Response form/template, to be prepared and completed for employees who have disclosed a disability and who are being accommodated according to their disabilities.  Where required, Northern will provide assistance to specific employees with disabilities, with the employees’ prior consent, to help them evacuate the workplace in case of an emergency or disaster. Complete.
Documented Individual Accommodation Plans: Northern is committed to maintaining a written process for the development of documented individual accommodation plans for employees with disabilities.  The plan will include the Individualized Emergency Response information. Creation of accommodation policies and procedures, including a template for individualized accommodation plans. Complete.
Return to Work Plans: Northern is committed to maintaining a return to work process for employees who have been absent from work due to a disability, and will ensure that barriers in accommodation and return to work are eliminated. Creation of return to work policies and procedures, including a template for a functional abilities assessment. Complete.
Performance Management: Northern is committed to taking into account the accessibility needs of employees with disabilities, as well as individual accommodation plans, when using its performance management process in respect of employees with disabilities. Provide performance management processes that take into account the accessibility needs of employees with disabilities when required. Complete.
Career Development and Advancement: Northern is committed to taking into account the accessibility needs of employees with disabilities, as well as individual accommodation plans, when providing career development and advancement to its employees with disabilities. Ensure promotion criteria, practices, and processes take into account individual accommodation needs and plans in accordance with AODA. Complete.
Redeployment: Northern is committed to taking into account the accessibility needs of employees with disabilities, as well as individual accommodation plans, when redeployment is required. Education of leaders to ensure redeployment efforts/activities take into account the employee’s accommodation needs. Complete.

 

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